Articles

In this episode, I cover handling difficult clients and potential remedies to reduce the tension. Also, news, ramblings, and perhaps even an iPad (well, the iPad has already arrived, so I guess it’s now a fact).

As project managers, web designers, and freelancers, we deal with a multitude of issues, especially when it comes to content management systems. For me, most of the issues arise in WordPress as it’s my choice CMS for clients. The most serious of these issues is dealing with hacked client sites where either spam has been…

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Well, I stuck with it and produced a second episode of Project Web last week. This one is a bit longer and probably more smooth around the edges, though I hope to improve the more of these I get under my belt. Anyway, the podcast is embedded below along with the show notes. Please subscribe…

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After endless listening of other podcasts, I’ve decided to take the plunge and try it out myself. The scope of the Project Web podcast is web design, project management, and freelancing — all things I think are interesting and worthy of a half hour monologue by yours truly. This first episode is rough around the…

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Web designers, web developers, and project managers often find themselves in a situation where they must convey a complex or complicated subject to a client. This is where you need to hone in on your communication skills. Since most clients are relatively novice when it comes to the world of web creation, it requires a…

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Most of the articles I read about project and client management deal with the positive aspects of the relationship. They offer tips and remedies for making everything work perfectly, and they try to give guidance on making sure your projects are fulfilling. There’s nothing wrong with these articles, and in fact, I’ve authored more than…

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Milestones, to-dos, communication, deliverables. These are sometimes shouted out as the end-all solution to poor project management. However important these tools and methods are, they’re just tactics. What’s really needed to manage an effective web project is a plan and strategy.

If you’ve managed your share of web projects, then you’ve likely seen far too many fall apart or become snagged by delays in the end. These obstacles can make it nearly impossible to finish projects. There may be times when you don’t even know if the project is complete or not. Believe me, we’ve all…

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Take a moment to reflect on the very real possibility that the new web site you’re working on – the one you have declared a masterpiece in your mind – is in fact the bane of your client. They hate it, and you don’t even know it. Why don’t you know? Perhaps they aren’t vocal…

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We’ve all had our fair share of angry clients. They’ll call or email, outraged that something has or hasn’t happened, dutifully heaping a big steaming pile of blame on your lap. And as good web designers or freelancers, it’s our responsibility to eat that blame and make everything right. But what if we could avoid…

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